Refund Policy
We want you to feel confident when purchasing Citrus Burn. That’s why every order is backed by our 180-day money-back guarantee.
If you are not fully satisfied with your purchase, you may request a refund within 180 days of receiving your order. To start the return process, simply send the product back to the return address listed below. Once your returned item is received and inspected, we will begin processing your refund.
Citrus Burn Return & Refund Process
If you decide Citrus Burn is not the right fit for you, please follow the steps below:
1. Submit a Refund Request
Your refund request must be made within 180 days of the delivery date. You can verify your delivery date using the shipping details included with your order.
2. Return Shipping
Please return the product to the address provided below. While return support is available, Citrus Burn is not responsible for delays, lost packages, or issues that may occur during the shipping or return process.
3. Return Address
Send your return package to:
19635 E 35th Dr #100
Aurora, CO 80011
United States
4. Refund Processing
- Include any return or refund documentation provided with your order.
- Ship the product to the return address above.
- Once your return is received and reviewed, you will receive a confirmation email.
- Approved refunds will be issued to the original payment method used at checkout.
Need Help?
If you have any questions or need assistance with your return, please contact our customer support team:
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